CASEWARE IDEA UNABLE TO CREATE PROJECT DIRECTORY MANUALS
CASEWARE IDEA UNABLE TO CREATE PROJECT DIRECTORY UPDATE
CASEWARE IDEA UNABLE TO CREATE PROJECT DIRECTORY FULL
CASEWARE IDEA UNABLE TO CREATE PROJECT DIRECTORY SOFTWARE

CASEWARE IDEA UNABLE TO CREATE PROJECT DIRECTORY UPDATE

Also a lot of MS Office integration issues every time there is an update and which take forever to resolve. User roles are also limited to whatever comes with the product, resulting in restricting some users in performing their jobs - they either have too little access or too much based on the available roles.

CASEWARE IDEA UNABLE TO CREATE PROJECT DIRECTORY MANUALS

There are no users manuals or workbooks available for audit clients, although the product is designed to be used by them. The notifications are also limited to what comes with the product with no option to create your own. I would assume a migrating customer would receive more assistance to ensure the product is working as intended.Cons:В In terms of functionality, Cognos reporting is limited to canned reports, with no opportunity to create custom reports resulting in users spending exorbitant amount of time reworking generated reports or creating their own reports from scratch to produce the required information. Most issues have been resolved, but it has taken months. This produced a less than stellar training experience that included a lot of 'well, there's supposed to be an icon there, so just keep hovering your mouse in this blank white spot until it appears you can click on 's currently invisible, but it's there'.

CASEWARE IDEA UNABLE TO CREATE PROJECT DIRECTORY FULL

But instead of putting a hold on training, or ensuring the issues were given adequate time to troubleshoot, the migration coordinators chugged full speed ahead.

CASEWARE IDEA UNABLE TO CREATE PROJECT DIRECTORY SOFTWARE

Once the software was installed in our environment, we began noticing issues immediately (missing icons, dashboards not sticking, advanced integration not working correctly). In the future, when migrating, I would offer the following feedback to ensure the customer experience is the focus point:ДЎ.Дџocus less on the migration schedule/milestones and more on whether the customers are up and running as intended. Between COVID and folks working remotely, I'm sure this introduced additional challenges on all sides. The migration plan and necessary steps were clearly defined. The migration team we worked with was very professional. I would like to provide feedback on our migration experience as certain phases left us feeling unsupported. Overall:В Because we are a newly migrated customer, I cannot speak yet of how day-to-day functionality of the software is working in our environment. All these restrictions limit the users in performing their work to the full extent and using the product to its full potential. Document Request feature does not maintain a trail of all the sent and received requests due to which we have deactivated this feature. Timesheets don't preserve the selections made in the preceding weeks. Survey text appearance is terrible (too small) with no option to change the font size.

Also limited to the four audit workflow states for majority of objects (In Progress, Prepared, Reviewed - Accepted/Rejected).

Cons:В In terms of functionality, Cognos reporting is limited to canned reports, with no opportunity to create custom reports resulting in users spending exorbitant amount of time reworking generated reports or creating their own reports from scratch to produce the required information.

Caseware idea unable to create project directory